Privacy Policy
Last updated: March 26, 2026
Introduction
Pinn.AI ("we", "our", or "us") operates the pinn.ai website and related services. This Privacy Policy explains how we collect, use, and protect your information when you use our AI image and video generation platform.
By using Pinn.AI, you agree to the collection and use of information as described in this policy.
Information We Collect
Account Information
When you create an account, we collect:
- Email address — provided through Google sign-in
- Name and profile picture — from your Google account
- Authentication tokens — to maintain your login session
Usage Data
When you use our services, we collect:
- Generation history — text prompts, model selections, and parameters you use to generate images and videos
- Generated content — images and videos created through our platform
- Credit transactions — records of credit purchases and usage
- API key usage — request counts and timestamps for API key access
Payment Information
When you purchase credits, payment is processed by Stripe. We do not store your credit card number, CVV, or other sensitive payment details. Stripe provides us with:
- Transaction ID and amount
- Payment status
- Billing email (if different from account email)
For Stripe's privacy practices, see Stripe's Privacy Policy.
Technical Data
We automatically collect:
- IP address and approximate location
- Browser type and version
- Device information — operating system, screen resolution
- Access logs — timestamps and pages visited
How We Use Your Information
We use your information to:
- Provide our services — process your image and video generation requests
- Manage your account — authenticate you, track credits, and maintain your gallery
- Process payments — handle credit purchases through Stripe
- Improve our platform — analyze usage patterns to improve performance and features
- Communicate with you — send service-related notifications (e.g., email verification)
- Ensure security — detect and prevent abuse, enforce rate limits, and protect our systems
How We Store Your Data
- Generated content (images and videos) is stored on our servers and accessible through your account gallery
- Account data is stored in our database with appropriate access controls
- All data is transmitted over HTTPS (TLS encryption)
- We retain your data for as long as your account is active
Third-Party Services
We use the following third-party services:
| Service | Purpose | Data Shared |
|---|---|---|
| Google OAuth | Account authentication | Email, name, profile picture |
| Stripe | Payment processing | Transaction details |
| Replicate | AI model inference | Text prompts, input images |
| Google Gemini | AI model inference | Text prompts, input images |
These services have their own privacy policies governing how they handle your data.
AI Model Providers
When you generate images or videos, your text prompts and input images are sent to third-party AI model providers (such as Replicate and Google) for processing. These providers may have their own data retention and usage policies.
MCP Server & API Access
When you connect to Pinn.AI through the MCP (Model Context Protocol) server or API:
- OAuth tokens are used to authenticate your identity
- API keys (starting with
pk_) are stored securely and can be revoked at any time - Requests are logged for rate limiting and usage tracking
- The same data collection applies as when using the web interface
Cookies
We use essential cookies to:
- Maintain your authentication session
- Remember your preferences
We do not use third-party tracking cookies or advertising cookies.
Your Rights
You have the right to:
- Access your data — view your profile, generation history, and gallery
- Delete your generated content — remove images and videos from your gallery
- Revoke API keys — disable API access at any time from your profile
- Delete your account — contact us at support@pinn.ai to request full account deletion
Data Retention
- Account data is retained while your account is active
- Generated content is retained until you delete it or request account deletion
- Server logs are retained for up to 90 days
- Payment records are retained as required by applicable law
Children's Privacy
Pinn.AI is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, contact us at:
- Email: support@pinn.ai
- Website: pinn.ai